Privacy policy

Last updated: 26 July 2026

FIT FRIEND (“we”) is operated by [legal entity name]. Nobody wants to read a long legal document, so this page keeps things in plain language.

This English version is provided for convenience. If anything here conflicts with the Traditional Chinese policy, the Traditional Chinese version applies.

1. What data we collect

1.1 Data you give us

• Email address: when you sign up for merch launch alerts (the waitlist). This field is required.
• Name / what to call you: an optional field on the sign-up form, used only so our emails read a little less like they came from a machine.
• The contents of your emails: when you contact us by email, including any information you include in the message.
• The contents of your questions: when you use the question form on the contact page — the topic, your name (optional), your email address and your message. These are forwarded to our inbox by FormSubmit (formsubmit.co), whose servers are located outside Taiwan and used only to reply to that message; you are not added to any mailing list unless you separately sign up for alerts.

1.2 Data collected automatically

• Site usage data: pages viewed, time spent, which buttons were clicked, referring site, device and browser type, and approximate location (country / city level).
• This data is collected via [Google Analytics 4] and used to understand which content is useful and which isn't. We do not use it to identify you personally.

2. Why we need it

• To send the merch launch, new sticker and event news you signed up for.
• To reply to your emails, form questions and collaboration enquiries.
• To understand which parts of the site work and which don't, and improve the content and navigation accordingly.

We do not sell, rent or trade your email address or personal data to third parties for marketing purposes.

3. Where your data is stored, and for how long

• The email list is stored with [email service provider name], whose servers may be located outside Taiwan.
• After you unsubscribe, we remove your email address from the list within [30] days.
• Analytics data is deleted automatically after the default [Google Analytics 4] retention period (up to 14 months).
• Question-form correspondence is kept in our inbox for [12] months after it is resolved, then deleted. FormSubmit separately retains a copy of each submission for 30 days, per its own documentation.

4. Cookies and tracking

This site uses cookies for traffic analysis. You can block or delete cookies in your browser settings at any time. Doing so won't affect your ability to read the site, though some usage statistics will become inaccurate.

We do not use advertising or tracking cookies, and we don't run retargeting ads.

5. Your rights

Under Taiwan's Personal Data Protection Act, you may at any time request to:

• enquire about or review the personal data we hold about you
• have it supplemented or corrected
• have its collection, processing or use stopped
• have it deleted

How to exercise these rights: every newsletter has an “unsubscribe” link at the bottom that removes you in one click; or email us directly at katherinej@onyx-enter.com and we'll handle it within [7] working days.

6. Minors

This site does not knowingly collect personal data from children under 14. If you are under 18, please get your legal guardian's consent before signing up with your email address.

7. Data security

The whole site is served over HTTPS. The email list is held with a third-party provider that maintains industry-standard security measures. That said, no transmission over the internet can be guaranteed to be completely secure; we make reasonable efforts to protect your data.

8. Changes to this policy

If this policy changes, we'll update the “last updated” date on this page. Significant changes will also be announced by newsletter.